For your privacy, products are shipped in a plain, discreet package.
Please allow 1-2 business days for your order to be processed before shipping. After processing, shipping to the United States usually takes 3-4 days. On average, total shipping time for orders in the USA takes 3-5 business days.
International shipping typically takes 6-18 days.
Sometimes USPS does not update tracking information in a timely matter. Unfortunately, this is out of our control.
If your order has had this status for several days, it is likely in transit to you and will arrive soon. Let us know if you have any questions.
Please refer to your order confirmation email or your order confirmation page for tracking information.
For international orders, USPS does not always update a package's tracking information until the package reaches its final destination. We recommend entering your tracking number into this website to access real-time updates: https://parcelsapp.com/
Understand that we are a team of humans, working with human hands, and human brains.
If you still have a question, contact us at firstname.lastname@example.org.